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Our goal is that our customers receive great service, quality items,and complete satisfaction.

IF YOUR PACKAGE ARRIVES DAMAGED:
save package and all contents(for inspection from carrier),contact us right away by email infogiftshop@aim.com by phone (574)806-4302.

OUR RETURN POLICY IS AS FOLLOWS:

SCENTED ITEMS:
Scent is a very personal choice,we can not accept returns/exchanges because you don't like the scent.
Samples of our scents are available to you at no charge so if your not sure on the scent just email us and request a sample (Qtip)Please include name,address,scent/s selection.We will mail it to you.

BODY JEWELRY (any jewelry that goes into a piercing-earrings,belly rings,etc.)
We can not accept returns/exchanges on body jewelry,for the health and safety of our customers all sales are final.
we sell only the finest qulaity 316L surgical steel,tianium,sterling silver,14K gold body jewelry. materials will be listed with each item.
PLease be sure to order the correct size jewelry for your piercing,as we can not take it back.

ALL OTHER ITEMS:
Items can be returned up to 7 days of you receiving your order.
Orginal shipping charges will not be refunded.

RETURN PROCEDURE:
1. Contact us by email, please include- name,address,phone,item description,reason for return.
2. We will then contact you with further instructions, PLEASE do not send packages back to us without following the above procedures as it will result in a delay/decline of your return.

Last Updated: 8 May 2007 16:48:52 PDT home  |  about  |  terms  |  contact
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