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Do you ship to P.O boxes?
Why doesn't my bear smell good anymore?
How do I care for my bear?
What is a wax dipped bear?
I saw something on your website can I buy it when I see you at a festival or event?
How do i use a smelly jellie?
Can I return an item?
I am a local customer,can i pick up my order?
What are your shipping charges?
Do you ship worldwide?
When will I receive my order?
What is your procedure for products on backorder?
Where are you located?


Do you ship to P.O boxes?
No, sorry we do not.

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Why doesn't my bear smell good anymore?
That all depends on many factors, how long have you had it? our bears last 8-12 months. Where is it located? If you have a very large open room it will be hard to smell a small sized bear. REFRESHING TIPS: Put a blow dryer on LOW ,waive around the bear.DO NOT hold in one spot for very long,it will melt! Do this for about 3 min. From time to time pace bear in a plastic bag, tie it up snug and leave it sit for a couple days.

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How do I care for my bear?
Many customers leave their bears in the clear bag it comes in, they poke small holes in the bag with a safety pin(to allow scent to escape)the reason for this is to keep the bear free of dust. It is fine to take it out of the bag, it is up to you. if you do make sure to use a doily or other material under the bear. NEVER place bear on furniture without a doliey, it will ruin wood. NEVER give a wax dipped bear to a child,it is not a toy. If you have small children ,keep out of reach.

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What is a wax dipped bear?
A bear that has been dipped in wax (scented in your choice) then it becomes an air freshener, a very cute air freshener!

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I saw something on your website can I buy it when I see you at a festival or event?
Some items are available online only, or may be custom made and you need to order it. Sometimes we may not have all of our products with us , so call us if you want to know if we have a specific item that day.

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How do i use a smelly jellie?
Just open the lid! When it starts to dry out simply add a little water,close lid , shake up and reopen.

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Can I return an item?
See our terms page

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I am a local customer,can i pick up my order?
Yes,you can skip the shipping charges and pick up your order, email or call for details.Keep in mind you may still need to wait the 6+ days, orders are taken in order they are received. Please contact us before placing your order for pick up.

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What are your shipping charges?
Each item has shipping charges listed.

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Do you ship worldwide?
No, sorry at this time we do not. We only ship within the US.

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When will I receive my order?
You will receive your order within 6-10 days, unless noted on specific items. We will email you when we ship your order.

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What is your procedure for products on backorder?
If something is not available that you orderd (*though rare, can happen ocassionaly.)We will refund your money right away and email you when the product is available.

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Where are you located?
We are located in Indiana, we are an online business and we also do flea markets/ festivals. *please note that some items are available online only, please call first if you want to see a specific item at an event, we may not have it with us. EVENTS: Uncle John's Flea Market on Sundays 7am-2pm Located on 41 in Cedar Lake, In. more coming soon!!

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Last Updated: 8 May 2007 16:48:52 PDT home  |  about  |  terms  |  contact
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